To place any orders please contact Sales@gl-e.uk or call our office on 01905 610200.
To place any orders please contact Sales@gl-e.uk or call our office on 01905 610200.
Privacy Policy
Last updated: 12th September 2025
This Privacy Policy explains how EV-IQ.UK (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit our website https://eviq.uk/. We are committed to protecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and all applicable data protection laws.
By using our website, you agree to the collection and use of information as described in this policy.
GL (Green Lighting) is the data controller responsible for your personal data. You can contact us at marketing@gl-e.uk.
We may collect and process several types of personal information about you. This includes information you provide directly to us, such as your name and contact details when you fill out forms, your email address when you sign up for newsletters, comments or feedback you submit to us, and any account information if you choose to register with us.
We also collect information automatically when you use our website. This includes technical information such as your IP address and general location, details about your browser and device, and information about how you interact with our website including which pages you visit and how long you spend on them. We use cookies and similar technologies to gather this information.
We collect your personal information in several ways. Most commonly, this happens when you actively provide it to us by completing forms on our website, submitting comments or messages, or creating an account with us. We also collect information through automated means using cookies, analytics tools, and third-party services that are integrated into our website to enhance its functionality.
We use your personal information to operate and continuously improve our website, respond to your enquiries and provide effective customer service, and send you updates or newsletters where you have given us consent to do so. We also use this information to prevent spam, fraud, and other forms of abuse, analyse how our website performs and how visitors use it, and comply with our legal obligations.
We process your information based on several legal grounds. Where you have given us specific consent, such as agreeing to receive newsletters or accepting certain cookies, we rely on that consent. When processing is necessary to provide services you have requested, we rely on contractual necessity. We also process information where we have a legal obligation to do so, and where we have legitimate interests in operating our website securely and effectively, provided this doesn’t override your fundamental privacy rights.
We use cookies and similar technologies to keep our website running properly, remember your preferences and settings, understand how visitors use our site, and improve your overall browsing experience. Some cookies are essential for the website to function, while others help us analyse usage patterns and enhance performance. For detailed information about our cookie use, please see our Cookie Policy.
We may share your personal information with carefully selected service providers who help us run our website, including companies that provide hosting, analytics, and security services. We also share information with third-party platforms that provide embedded content such as videos or social media features. In some circumstances, we may be required to share information with legal authorities when required by law or to protect our rights and interests. We never sell your personal information to third parties for their marketing purposes.
When we transfer your data outside the UK, we ensure it receives appropriate protection through adequacy decisions made by UK authorities, Standard Contractual Clauses, or other safeguards approved under UK data protection law. We take care to ensure your information remains protected regardless of where it is processed.
We only retain your personal information for as long as necessary to fulfil the purposes for which it was collected. Comments and other interactions are typically retained to enable proper website functionality and prevent spam. If you create an account with us, we keep that information while your account remains active. Analytics data is usually retained for up to 26 months, and we may keep certain information longer where required by law or for legitimate business purposes.
Under UK data protection law, you have several important rights regarding your personal information. You can request access to the personal information we hold about you and ask us to correct any inaccurate or incomplete data. In certain circumstances, you can ask us to delete your personal information or restrict how we process it. You also have the right to receive your data in a portable format and to object to processing that is based on our legitimate interests. Where we rely on your consent, you can withdraw it at any time.
To exercise any of these rights, please contact us at marketing@gl-e.uk. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk if you are unhappy with how we handle your personal data.
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, and destruction. We regularly review our security procedures to ensure they remain effective and up to date with current best practices and legal requirements.
We may occasionally update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. When we make changes, we will post the updated policy on this page and revise the “Last updated” date at the top. We encourage you to review this policy periodically. Your continued use of our website after any changes are posted will constitute your acceptance of the updated policy.
If you have any questions about this Privacy Policy or how we handle your personal information, please don’t hesitate to contact us at marketing@gl-e.uk or write to us at Unit 18, Great Western Business Park, McKenzie Way, Worcester WR4 9GN.